PRIVACY POLICY
At Digital Painting Studio, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website (the "Site").
By using our Site, you agree to the collection and use of your personal data in accordance with this Privacy Policy. If you do not agree with the practices outlined in this policy, you should not use the Site.
1. Information We Collect
We collect personal information from you when you visit our Site, make a purchase, subscribe to our newsletter, or interact with our services. The types of information we collect include:
- Personal Identification Information: Name, email address, billing address, shipping address, payment information, and phone number.
- Technical Information: IP address, browser type, device type, operating system, referral/exit pages, date and time of visit, and other technical data.
- Usage Information: Information about how you use our Site, including pages viewed, actions taken, and features interacted with.
- Cookies and Tracking Technologies: We use cookies to track browsing behavior and preferences, enabling a personalized experience and improving our Site. For more details on cookies, see the section below.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders, including providing customer support, processing payments, and shipping products.
- To send promotional emails, newsletters, and updates about new products, services, and offers (you may opt out at any time).
- To improve our Siteā€™s functionality and user experience based on usage data.
- To respond to your inquiries, feedback, or support requests.
- To comply with legal obligations, resolve disputes, and enforce our terms and conditions.
- We track your course progress and interaction with the Site to provide you with personalized experiences, such as recommendations and tailored learning content. We may use this data to monitor your progress, send completion certificates, and suggest courses based on your interests.
- We may use your contact information to send you promotional materials, course updates, or other information related to our products and services. You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
3. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your experience, analyze usage trends, and track the effectiveness of our marketing efforts. Cookies are small data files stored on your device. You may choose to disable cookies in your browser settings, but this may limit certain features of the Site.
We use the following types of cookies:
- Essential Cookies: Necessary for the functioning of the Site (e.g., authentication).
- Performance Cookies: Track user interactions to help improve the Site.
- Functional Cookies: Remember your preferences, such as language and region.
- Targeting Cookies: Used for marketing and advertising purposes.
Our Site may offer integrations with social media platforms like Facebook, Google, or others. If you use these services to create an account or log in, we may collect certain data from those platforms, such as your profile information or activity. Please review the privacy policy of any third-party service you use to connect with our Site.
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties, except in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, shipping companies, and email marketing platforms.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or if we believe disclosure is necessary to protect our rights, safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner or successor entity.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. After that period, we securely delete or anonymize your information.
6. Your Rights and Choices
Depending on your location, you may have the following rights related to your personal data:
- Access: You may request access to the personal data we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete data.
- Deletion: You may request that we delete your personal data, subject to certain legal limitations.
- Opt-Out of Marketing: You may opt out of receiving marketing emails by following the unsubscribe instructions in each email or contacting us directly.
- Data Portability: You may request a copy of your personal data in a portable format.
- Withdraw Consent: If we are relying on consent to process your data, you may withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information below. If you are located in the EU, California, or another jurisdiction with specific data protection laws, we will comply with applicable regulations, such as the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
7. Security of Your Information
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.
8. International Transfers
As a global company, Digital Painting Studio may transfer your personal data to countries outside of your home jurisdiction, including to the United States. By using the Site and providing your personal information, you consent to the transfer of your data to the United States or other countries where we operate.
9. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
10. Childrenā€™s Privacy
Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Effective Date" at the top of this page will be updated to reflect the most recent version. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]